{"id":8706,"date":"2026-02-24T03:22:26","date_gmt":"2026-02-24T08:22:26","guid":{"rendered":"https:\/\/aireaubois.com\/cancellation-policies\/"},"modified":"2026-03-23T06:22:15","modified_gmt":"2026-03-23T10:22:15","slug":"cancellation-policies","status":"publish","type":"page","link":"https:\/\/aireaubois.com\/en\/cancellation-policies\/","title":{"rendered":"Cancellation policies"},"content":{"rendered":"<style>.elementor-8706 .elementor-element.elementor-element-32f2e1a{--display:flex;--min-height:250px;--flex-direction:row;--container-widget-width:calc( ( 1 - var( --container-widget-flex-grow ) ) * 100% );--container-widget-height:100%;--container-widget-flex-grow:1;--container-widget-align-self:stretch;--flex-wrap-mobile:wrap;--justify-content:center;--align-items:flex-start;--gap:0px 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data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-54eebe6 e-con-full e-flex e-con e-child\" data-id=\"54eebe6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-906209b e-con-full e-flex e-con e-child\" data-id=\"906209b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e686339 elementor-widget elementor-widget-text-editor\" data-id=\"e686339\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"247\" data-end=\"448\">The following policies apply to all reservations made with the Air-Eau-Bois Outdoor Activities Center. Please read them carefully before booking. <\/p>\n<p data-start=\"455\" data-end=\"471\"><span style=\"text-decoration: underline;\"><strong>ACCOMMODATION<\/strong><\/span><\/p>\n<p data-start=\"473\" data-end=\"619\">It is possible to cancel a lodging reservation and obtain a partial refund <strong data-start=\"567\" data-end=\"618\">up to 14 days before the planned date of stay<\/strong>.<\/p>\n<p data-start=\"621\" data-end=\"637\"><strong data-start=\"621\" data-end=\"637\">Conditions:<\/strong><\/p>\n<ul data-start=\"638\" data-end=\"852\">\n<li data-start=\"638\" data-end=\"741\">\n<p data-start=\"640\" data-end=\"741\">A cancellation fee of <strong data-start=\"679\" data-end=\"725\">20% of the total value of the reservation<\/strong> will be retained.<\/p>\n<\/li>\n<li data-start=\"742\" data-end=\"852\">\n<p data-start=\"744\" data-end=\"852\">The balance of the amount paid will be refunded to the <strong data-start=\"791\" data-end=\"851\">credit card used for the initial reservation<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"854\" data-end=\"912\"><strong data-start=\"854\" data-end=\"877\">Less than 14 days<\/strong> before the start of your stay :<\/p>\n<ul data-start=\"913\" data-end=\"975\">\n<li data-start=\"913\" data-end=\"975\">\n<p data-start=\"915\" data-end=\"975\"><strong data-start=\"915\" data-end=\"938\">No refunds<\/strong> will be given in the event of cancellation.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"982\" data-end=\"998\"><span style=\"text-decoration: underline;\"><strong>EMBARCATIONS<\/strong><\/span><\/p>\n<p data-start=\"1000\" data-end=\"1059\">For canoe rentals :<\/p>\n<ul data-start=\"1061\" data-end=\"1356\">\n<li data-start=\"1061\" data-end=\"1225\">\n<p data-start=\"1063\" data-end=\"1225\"><strong data-start=\"1063\" data-end=\"1093\">From 14 days before<\/strong> the rental date, a cancellation fee of <strong data-start=\"1164\" data-end=\"1207\">50% of the total amount of the reservation<\/strong> will be applied.<\/p>\n<\/li>\n<li data-start=\"1226\" data-end=\"1356\">\n<p data-start=\"1228\" data-end=\"1356\">Cancellations made <strong data-start=\"1255\" data-end=\"1278\">less than 14 days<\/strong> before the rental date will automatically incur these charges.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1363\" data-end=\"1391\"><span style=\"text-decoration: underline;\"><strong>IMPORTANT INFORMATION<\/strong><\/span><\/p>\n<ul data-start=\"1393\" data-end=\"1824\">\n<li data-start=\"1393\" data-end=\"1513\">\n<p data-start=\"1395\" data-end=\"1513\">Cancellation policies apply <strong data-start=\"1436\" data-end=\"1485\">regardless of weather conditions<\/strong>, unless otherwise indicated.<\/p>\n<\/li>\n<li data-start=\"1514\" data-end=\"1728\">\n<p data-start=\"1516\" data-end=\"1728\">Air-Eau-Bois reserves the right to modify or cancel an activity for safety reasons. In such cases, refunds or postponements will be communicated directly to the customers concerned. <\/p>\n<\/li>\n<li data-start=\"1729\" data-end=\"1824\">\n<p data-start=\"1731\" data-end=\"1824\">Should you have any questions or concerns, please do not hesitate to contact our team by e-mail at <a href=\"mailto:info@aireaubois.com\">info@aireaubois.com.<\/a><\/p>\n<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>The following policies apply to all reservations made with the Air-Eau-Bois Outdoor Activities Center. Please read them carefully before booking. ACCOMMODATION It is possible to cancel a lodging reservation and obtain a partial refund up to 14 days before the planned date of stay. Conditions: A cancellation fee of 20% of the total value of [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":5162,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"Cancellation Policy | Air-Eau-Bois | Outdoor Activities Center","_seopress_titles_desc":"What you need to know about our cancellation policies and regulations.","_seopress_robots_index":"yes","_eb_attr":"","footnotes":""},"class_list":["post-8706","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/aireaubois.com\/en\/wp-json\/wp\/v2\/pages\/8706","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aireaubois.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aireaubois.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aireaubois.com\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/aireaubois.com\/en\/wp-json\/wp\/v2\/comments?post=8706"}],"version-history":[{"count":3,"href":"https:\/\/aireaubois.com\/en\/wp-json\/wp\/v2\/pages\/8706\/revisions"}],"predecessor-version":[{"id":12106,"href":"https:\/\/aireaubois.com\/en\/wp-json\/wp\/v2\/pages\/8706\/revisions\/12106"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/aireaubois.com\/en\/wp-json\/wp\/v2\/media\/5162"}],"wp:attachment":[{"href":"https:\/\/aireaubois.com\/en\/wp-json\/wp\/v2\/media?parent=8706"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}